How can retailers enhance the experience of their customers?

A store’s success is often most dependent on the experience of its customers. The 21st century shopper expects a personalized experience every time in terms of employee interactions, sales and products.

According to a recent study conducted by InfoSys, a business technology consulting firm, 78 percent of consumers are more likely to be a repeat customer if a retailer provides them with a custom experience. In addition to this finding, more than half of respondents also said they would seek out business elsewhere if they did not receive tailored or relevant offers.

A RightNow Customer Impact Report found that 86 percent of consumers will pay up to 25 percent more for a better customer experience.

Using the right kind of point of sale system can help ensure your customers have a great experience every time. Innovations such as inventory monitoring can make a big difference.

In terms of price management, size, color, width and inseam lengths as well as remote store inventory lookup, Visual Retail Plus can help. Our software has the ability to track new items, change prices and provide purchase order summaries.

The ability to track the most popular items is essential, as it helps stores better understand both their brand and their customers.

“Solutions like predictive analytics and people counting allow retailers to launch personalized marketing campaigns. Failing to see the value that this information could provide to your marketing efforts would be extremely short-sighted,” a recent article on Traf-Sys reported.

In addition to these features, VRP also has many other enhancements including mobile POS capabilities, security, and time and attendance tracking.

To learn more, visit our website.