The Target point of sale security breach continues to be a major topic that retailers are paying attention to. Since occurring in December last year, the three months that followed have been filled with new revelations, a CIO stepping down and many people asking what could have been done to prevent this from happening in the first place.
This last question has been pushed into the spotlight this week because of the latest developments that are being reported in a recent ComputerWorld article. The company had several network and point of sale security monitoring tools in place and, according to Molly Snyder, a Target spokeswoman, these systems may have detected the malware used before it did its damage.
The problem is that upon investigating what was found by the security tools, the security team determined that it did not warrant an immediate follow up and it was forgotten about.
Joe Schumacher, a security consultant for Neohapsis, a security and risk consulting company, said that this points to a bigger problem – companies relying too much on reporting and not having the people or services in place to actually dissent what the information means properly.
Businesses need to have point of sale software with inventory reporting systems in place, but it is also important for companies to make sure they understand all the nuances that can be derived from this information. With the help of a service provider like Visual Retail Plus, not only can companies improve their reporting, but learn the ins and outs of the system and have a support service that is just a call away.